The State Board of Accounts does not allow the deleting of a receipted item. Therefore, to create an accounting trail that the State Board of Accounts can follow, the system will not allow the deletion of a receipt. To correct an entry error, use the following steps:
- Click “Tax Warrants” on the top menu
- Find the taxpayer warrant on main warrant screen.
- Click the Payments tab.
- Find the payment receipt number that is incorrect.
- Click the VOID button
- When asked whether you want to offset the payment:
- Enter Reason for Voiding the Payment
- Click “Yes, remove payment” to continue with correcting the error
- A Offset Report will generate displaying the original receipt information and the correcting receipt.
- Also the VOIDED Receipt will be displayed as well for your records.
- NOTE: Once you are done with this process and if you are also using the ATWS Cash Book, a report will print out.
- This report should be given to the Cash Book support person for their records. The Voided receipt will automatically show up in the Cashbook.
- The original receipt is still in the Payments Tab, but an offset for a negative amount was created.