How do I void a Tax Warrant receipt?

The State Board of Accounts does not allow the deleting of a receipted item.  Therefore, to create an accounting trail that the State Board of Accounts can follow, the system will not allow the deletion of a receipt.  To correct an entry error, use the following steps:

  1. Click “Tax Warrants” on the top menu
  2. Find the taxpayer warrant on main warrant screen.
  3. Click the Payments tab.
  4. Find the payment receipt number that is incorrect.
  5. Click the VOID button
  6. When asked whether you want to offset the payment:
    1. Enter Reason for Voiding the Payment
    2. Click “Yes, remove payment” to continue with correcting the error
  • A Offset Report will generate displaying the original receipt information and the correcting receipt.
  • Also the VOIDED Receipt will be displayed as well for your records.
  • NOTE:  Once you are done with this process and if you are also using the ATWS Cash Book, a report will print out.
  • This report should be given to the Cash Book support person for their records. The Voided receipt will automatically show up in the Cashbook.
  • The original receipt is still in the Payments Tab, but an offset for a negative amount was created.