Knowledge Base

*NEW* – ACH Support Update January 26th, 2024

ACH Support Update November 16th, 2023

How can I accept credit card payments for tax warrants?

How can I contact the Indiana Department of Revenue?

How do I add or change email address(es) of those receiving nightly FTP process results?

How do I add or change what a user can do?

How do I change a posted payment?

How do I change the contents of the Notices?

How do I change the Sheriff’s name in the ATWS system?

How do I notify IDOR a business has closed?

How do I notify IDOR an individual taxpayer has died?

How do I notify IDOR of address changes?

How do I post a Credit/Debit Card payment?

How do I process ACH payments for tax warrants?

How do I remove a taxpayer from a Payment Plan?

How do I remove a user from the system?

How do I remove a user who is receiving the ATWS morning e-mails?

How do I void a Tax Warrant receipt?

How does IDOR know that a tax warrant is on a payment plan?

SBoA Report Requests